Image by Jonathan Pielmayer

FAQ

Stuff You'd Like To Know

 

How long does JamAlula last?

We recommend to consume JamAlula within a year of batch date. This doesn't mean it goes instantly off the day after. Jam can stay well for a long time if kept in a cool, dark place (but why would you want to?). Once opened, keep refrigerated and consume within 3-4 weeks.

How much does shipping cost?

It's a flat rate of $10.95 for up to six 6 oz. jars can be shipped anywhere in the US via USPS Priority Mail.

I think I'm in your area; can I pick my order up instead of shipping it?

Yes, you can! We are at the following Certified Farmers Markets (see schedule below). At checkout, please check the Pick Up box. In that extra space we provide you for notes, let us know which location you'd like to pick up from.

TUESDAYS:

  • Napa Farmers Market, 8:00am - 12:00pm, 1100 West St, Napa, CA 94559


SATURDAYS:

  • Napa Farmers Market, 8:00am - 12:00pm, 1100 West St, Napa, CA 94559

  • North Beach Farmers Market, 9:00am - 1:00pm, at Columbus Ave. & Greenwich St., San Francisco, CA (NOTE: Last Day for 2021 - November 6)

  • Danville Farmers Market, 9:00am - 1:00pm, 205 Railroad Ave, Danville, CA 94526 

We're working on joining more markets! Send us a note if you'd like to see us near you.

Can I find you anywhere else?

You can also find our jams (and other delightful goodies!) at Napastäk, an epicurean boutique located in the heart of downtown Napa, CA, adjacent to the Archer Hotel! 1240 First St., Napa, CA 94559. www.napastak.com

NEW! We are now being carried by the legendary Inglenook Winery!  1991 St. Helena Hwy, Rutherford, CA 94573

How much is the minimum order?

There is no minimum order, although why pay the shipping for 1 jar, if you can have 3 or 6 shipped for the same flat rate. :)

Do you ship internationally?

Sorry, we cannot ship internationally (sadly, that includes Canada for now but we're working on it).

What is your return policy?

We produce JamAlula in a commercial facility that exceeds existing health and  COVID guidelines and in strict compliance with all FDA, California and County regulations. We take our customers’ health and product safety seriously. 
If you have any concerns, please contact us immediately.

I don't see my question here?

Please feel free to email us at marc@jamalula.com. Or elaine@jamalula.com ... she will likely see it first; Marc is usually making jam or at the markets.